Orders purchased for delivery within New Zealand over a value of 150 dollars ($150) will be shipped free of charge. Orders with a value of less than 150 dollars ($150) will incur a charge. Our courier does not deliver to PO Box or Private Bag addresses. In the case you have provided an address with issues, we will contact you.
Australia - From $20.00. Please note we will contact you via email if there are additional freight charges based on the size and weight of your overall package. We ship using Economy Tracked via NZ Post, with a delivery target of 6 - 12 working days.
Rest of the World - Feel free to contact us if you would like to know if we are able to ship to you. Please let us know what products you are looking to purchase, and the shipping address, and we can generate a quote for you. Please note that we may not be able to complete all international order requests, given shipping delays and risk, but we will be able to notify you of the possibility when you contact us. We use the most up-to-date shipping intel when evaluating our ability to ship internationally.
If you need your order urgently, we can organise same day delivery at an extra cost. For these services, please contact us (09) 600 1346 or email@example.com. Otherwise, please allow the above number of days from the time of purchase to the time of arrival. The times are subject to severe weather conditions, road/rail closures and industrial action.
The Click & Collect option is available for products which are physically in stock at each location. The availability of each individual product is visible beneath the products description. If there are no locations visible, the item is not available for Click & Collect. Please select your chosen Click & Collect location at the checkout.
Items selected for Click & Collect may be collected in stores within the following time slots:
All items are packaged as carefully and as well as possible. However please check the item(s) upon receipt by the courier and advise us immediately by email or phone call if there is a problem. Creative & Brave will take great care in applying protective packaging for the safe transit of your purchase. From time to time due to rough handling this may not be enough to prevent damage. Please follow the steps below carefully.
All products are purchased by the buyer on the basis of the price and description shown on this site. It is therefore important that at the time of purchase you are happy with the product(s) chosen. Please read the descriptions and titles carefully.If on receipt of those goods you wish to change your mind, contact us immediately to get agreement on a right to exchange. The product must not have been used and the original packaging must be undamaged.All return courier costs will be your responsibility and when checked by us on its return, we will complete the exchange transaction.